proxionDynamics 365
The interface between business and development.
Business process analysis in the Dynamics space, process optimization and one dedicated point of contact from the first requirement to go-live.
Understand first, then implement and optimize.
Good systems start with clear processes.
I analyze how work is really done at your company and create requirements developers can implement right away. I create process diagrams and documentation, manage the testing of developments and oversee final acceptance.
Business process analysis
Workshops, making as-is processes visible, visualizing to-be processes and capturing them as user stories with acceptance criteria, focused on Dynamics 365.
Process optimization with AI
Automate recurring workflows with n8n and suitable AI models. The analysis is followed by an implementation that measurably pays off.
Project management responsibility and contact
Consulting and project leadership in one: I steer schedules, tests, service providers, developers and alignment and act as your single point of contact.
The link between requirement and code.
Misunderstandings between customer and development cost time and budget. I sit in between, speak both languages and make sure what gets built is what is needed.
- CaptureWorkshops, kick-offs and on-site sessions with the people who live the process.
- VisualizeMake as-is and to-be visible together and optimize them.
- TranslateUser stories with acceptance criteria, prioritized together.
- GuideTesting, approvals and go-live with one dedicated contact.
From practice.
Selected projects; client names stay confidential.
Pumps and valvesIndustry
Field service processes standardized across three sites. Five tools were to become one. After the workshops, a proof of concept covered the critical processes.
Dynamics 365 · Power Apps · MiroVentilation and drive technologyBuilding technology
Customer care and later field service re-established. Six existing tools were to be replaced by one.
Dynamics 365 · Process workshopsMachine toolsMechanical engineering
Customer self-service portal for the US subsidiary, 95% built on flows. I tested, visualized and documented every flow and supported operations.
Dynamics 365 · Power Automate · JiraMedical technologyHealthcare
Ticket intake and handling rethought in Dynamics 365: processes captured, visualized and translated into user stories.
Dynamics 365 · Power AppsRetail and loyaltyRetail
Dynamics as the core for large department stores with over 1,000 connected checkouts. I was single point of contact for production systems and planned two cutovers.
Dynamics · API · ETL · Azure DevOpsHave a project in mind?
Briefly describe what it is about. You will get a first assessment and a concrete offer.